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Subscription FAQs

RENEWAL CLOSING DATE

Priority renewal deadline for existing renewing subscribers is Wednesday 28 September 2016, 5pm.
Non-renewed seats will be released for subscription sale after this date.

TICKET EXCHANGES FOR SUBSCRIBERS

Ticket exchanges for subscribers are available free of charge from Monday 12 December 2016, 9am between the 2017 WASO subscription concerts. Changes may incur an upgrade in price and are subject to availability. Changes can be done by mail (tickets must be received two business days before the concert) or in person at the WASO Box Office (not available online).

NEW SUBSCRIBERS

New subscribers will be issued seats in the reserve selected on the booking form. If we are not able to facilitate your request, a member of our Customer Service team will contact you to discuss seating options.

SUBSCRIPTION PACKS

Subscription packs will be mailed when your subscription has been processed and paid in full. Packs include tickets, subscriber card(s) and diary stickers.

PAYMENT INSTALMENT OPTIONS

All subscribers can pay for their subscription(s) in 2, 3 or 4 instalments (a $7.70 transaction fee applies):
Instalments are not available online.

2 instalments: First payment at booking and second payment on Friday 13 January 2017.
3 instalments: First payment at booking, second payment on Friday 13 January 2017 and
                            third payment on Friday 17 February 2017.
4 instalments: First payment at booking, second payment on Tuesday 29 November 2016,
                            third payment on Friday 13 January 2017 and fourth payment on Friday 17 February 2017.

HOW DO WE PROCESS YOUR ORDER?

Applications are processed in order of receipt and prioritised as follows:

1.    Renewing Concert Packages
2.    Concert Package change requests
3.    New Concert Package orders
4.    Create Your Own Package orders
5.    Single Ticket orders

Subscription packs will be mailed when processed and paid in full. Packs include tickets, subscriber card(s) and diary stickers.

ON SALE DATE SINGLE TICKETS

Bookings for single tickets for the general public will go on sale on Wednesday 23 November 2016, 9am.

ON SALE DATE GROUP BOOKINGS

Group bookings for the general public will go on sale on Wednesday 23 November 2016, 9am. 

With group bookings of 8 or more you can save up to 20% on standard tickets for selected performances.
To book call WASO on 08 9326 0000 or email groupsales@waso.com.au (group bookings are not available online).